Waivbar

Terms of Service

Waivbar · Operated by SaaS Solutions LLC

Effective date: Effective upon live launch

1. About these Terms

Waivbar Moments ("Waivbar", "we", "us") is a service operated by SaaS Solutions LLC that lets event organizers collect photos and videos from their guests through a QR code or link and view them in a private gallery. These Terms apply to everyone who uses Waivbar Moments: organizers who create accounts and events, and guests who upload content. By using the service you agree to these Terms and to our Privacy Policy and Refund Policy.

2. Organizer accounts

Organizers sign in with an email and password or with Google. You must provide accurate information, keep your login secure and be at least 18 years old. You are responsible for activity on your account. Tell us at crmunlocked@gmail.com if you believe your account has been accessed without permission.

3. Events, QR codes and the optional Guest PIN

Each event has its own unique guest link and QR code. Anyone with the link can open the event's upload page, so share it only with people you want to invite. You can optionally turn on a six-digit Guest PIN. When it is on, guests must enter the PIN before uploading. We only store a secure hash of the PIN, so we cannot recover a lost PIN; you can generate a new one, which may interrupt guests who are in the middle of uploading. You can close or reopen uploads for your event at any time unless your account is restricted (see Section 12).

4. Event Activation

Creating an event is free. To accept guest uploads, an event must be activated. Event Activation is a one-time purchase of $99 USD per event, plus applicable taxes. One purchase activates exactly one event. It is not a subscription and does not renew. Payments are processed by Stripe; an event is activated only after Stripe confirms the payment to us. We may also activate events at no charge, for example for pilots or promotions.

Each activated event currently includes:

  • Up to 10 GB of storage for the event;
  • Individual files up to 500 MB;
  • Private gallery access for the period described in Section 7.

We also apply reasonable limits on how many uploads can be made in a short period to protect the service. Uploads that exceed a limit will be refused.

5. Refunds

Refunds are covered by our Refund Policy. After a full refund, new guest uploads to that event are closed; photos and videos already uploaded are not deleted because of the refund.

6. Guest uploads

Guests do not need an account. Before uploading, a guest must tick a box confirming that their photos and videos will be available to the event's organizer, that they have permission to share the content, and that they agree to these Terms and the Privacy Policy. Guests may optionally add their name and a short description.

By uploading, you confirm that you took the content or have the right to share it, and that anyone clearly identifiable in it would reasonably expect it to be shared with the organizer. Guests cannot browse other guests' uploads.

7. Private galleries and gallery availability

Uploaded photos and videos are visible only to the organizer who owns the event, after signing in. Galleries are not public and are not indexed by search engines.

Gallery access ends exactly 90 days after the event is created. This expiry is fixed at creation, does not start at purchase, and never changes if the event date is edited later. The exact date is shown on your event page and in the activation checkout before you pay. Activation is not offered when the gallery access period has ended or is about to end. When access ends, the gallery and guest uploads are locked, but files are kept for a further 14-day recovery window, during which you can contact us at crmunlocked@gmail.com to recover them. Only Waivbar can extend access. Automatic permanent deletion is not currently enabled; if we enable it, we will update these Terms and the Privacy Policy before it applies. Please download anything you want to keep before your access ends.

8. Who owns the content

Guests keep ownership of the photos and videos they upload. Waivbar does not claim ownership of any guest or organizer content.

By uploading, each guest grants SaaS Solutions LLC a limited, non-exclusive, worldwide, royalty-free license to store, copy, process (for example, creating thumbnails or browser-playable video versions) and deliver the content to the event organizer, solely to operate the service. This license ends when the content is deleted from the service, except for copies we must briefly keep in backups or to meet legal obligations.

Each guest also grants the event organizer a non-exclusive, royalty-free license to view, download, keep and share the content for personal, non-commercial purposes connected to the event. Any other use (for example, advertising or resale) requires the guest's separate permission and must respect the rights of anyone shown in the content.

Waivbar does not sell customer personal information, does not use guest photos or videos in advertising without separate permission, and does not use guest media to train AI models without separate, explicit authorization.

9. Organizer responsibilities

  • Share your event link only with people you intend to invite.
  • Use collected content lawfully and in line with Section 8.
  • Respond reasonably if a guest asks you to remove something they shared.
  • Download and keep your own copies; Waivbar is not a permanent archive.

10. Acceptable use and prohibited uploads

Do not upload, or use the service for, anything that:

  • Is illegal, including content that sexually exploits or endangers minors;
  • Is sexually explicit, violent, hateful, harassing or threatening;
  • Shows people in private situations without their consent;
  • Infringes someone else's copyright, privacy or other rights;
  • Contains malware, or attempts to bypass limits, PINs, payments or other security measures;
  • Is unrelated to the event, such as spam or advertising.

11. Reporting content and copyright complaints

To report content, ask for removal of something you appear in, or make a copyright complaint, email crmunlocked@gmail.com with the event name or link, a description of the content, and why it should be removed. Copyright complaints should also include your contact details, identification of the copyrighted work, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and that you are the owner or authorized to act for the owner, and your physical or electronic signature. Because galleries are private, we may need to work with the organizer to locate the content. We may remove content or restrict events that break these Terms.

12. Suspension and termination

We may restrict uploads, suspend or close an account or event if we reasonably believe these Terms have been broken, to prevent fraud or abuse, or if required by law. A restriction closes guest uploads; it does not by itself delete existing files. Where reasonable, we will tell you why.

You can stop using the service at any time. To close your account, request account deletion in Account Settings or email crmunlocked@gmail.com. Deletion requests are reviewed and handled manually by our team; they are not instant. Event Activation purchases are not refunded because an account is closed, except as described in the Refund Policy.

13. Service availability

We work to keep Waivbar Moments available and reliable, but uploads depend on guests' devices and internet connections and we cannot guarantee uninterrupted or error-free service. We may change, add or remove features.

14. Disclaimer of warranties

To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

15. Limitation of liability

To the fullest extent permitted by law, SaaS Solutions LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost data, content or profits. Our total liability for any claim relating to the service is limited to the amount you paid us for the event concerned in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law or your statutory consumer rights.

16. Governing law

These Terms are governed by the laws of [state to be confirmed], United States, without regard to conflict-of-law rules.

17. Changes to these Terms

We may update these Terms. The current version, with its effective date, is always posted on this page. We may also communicate updates through the website, in-app notices or email where available. Continuing to use the service after changes take effect means you accept them.

18. Contact

Waivbar
Operated by SaaS Solutions LLC
Email: crmunlocked@gmail.com

Mailing address:
SaaS Solutions LLC
8 The Green, Suite A
Dover, DE 19901
United States